Workplace Support Co-Ordinator (1152)

Date: 18 Oct 2024

Location:

UK Homebased, GB

About Health Partners

Health Partners is one of the UK’s leading Occupational Health organisations, supporting the health and wellbeing of over 2.5 million employees across the UK workforce. We combine expert advice and clinical services with smart systems to deliver impact driven health programs tailored to our clients’ needs.

Role Outline

We have a new and exciting opportunity for an experienced Workplace Support Coordinator to join our Neurodiversity team. The Workplace Support Team cover a wide range of physical conditions such as back, neck pain or upper limb; mobility issues, as well as a range of neurodivergent conditions.

In addition, they support individuals who have a range of other conditions such as individuals who are blind or partially sighted, deaf or have hearing loss, long-term musculoskeletal difficulties, mobility, and mental health conditions.

The role as a Workplace Support Coordinator will help manage cases from start to finish, ensuring that the relevant appointments have been made, which varies from Workplace Needs Assessments, to Diagnostic, Screeners and Treatment. You will be responsible for ensuring all parties are kept informed during the process and recommendations are implemented correctly and efficiently.

This is a fast-paced role as you will be liaising with a number of suppliers and third parties arranging assessments, ordering equipment, software and organising coaching sessions. You will also be adding fees to cases and calculating costs of equipment and services provided.

Excellent communication skills are a must for this role as you will be working closely with clients and their employees via telephone, email and letter. You will also be liaising with internal clinicians when booking appointments and closing cases.

The successful applicant will be compassionate and professional and deliver excellent customer service that is instrumental in the quality of care our clients receive.

This is a homebased role, working 37.5 hours a week, Monday - Friday. The salary for this role is £22,503 per annum.

Remote Working Disclaimer

Please note we are only able to accept applications for those who reside in the UK for this remote vacancy.

Working overseas is not permitted and all applicants must ensure they are able to legally work and reside in the UK during standard working hours.

Any applications from individuals who are not able to meet these requirements will unfortunately not be considered.

Skills

Email correspondence and telephone communication skills

Strong administrative skills and prior experience

Experience of Whitespace planning and scheduling tool

Good IT skills to include the use of database systems, Outlook, Word, and Excel

Able to adapt communication styles to speak with those with neurodiverse conditions

Experience ordering equipment and specialist equipment where needed

Confidence with invoicing and raising POs

Calm, organised and professional manner even when working under pressure

Approachable, polite and friendly to build and maintain strong working relationships and ability to work within a multidisciplinary team environment

Education & Qualifications

Diploma

Company Benefits

One of the best things about joining Health Partners is our rewards package. We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

Competitive annual salary dependent on qualifications and experience
Contributory pension scheme up to 6%
Life assurance
Starting on 25 days annual leave plus bank holidays, increasing with length of service
Discounted gym membership
Cycle to work scheme
Access to Vitality Health

Diversity & Inclusion Statement

Health Partners are a proud member of the Disability Confident employer scheme

Health Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you.

We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome applications from all backgrounds.

Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone – regardless of difference.

To apply, click ‘Apply Now’ and you’ll be able to upload your profile/CV from there. If you require an alternative method of applying or would like to discuss this role further, please send an email to jobs@healthpartnersgroup.com

We look forward to you joining our team!