Resource Planner 1575

Role Outline

Health Partners is one of the UK’s leading providers of occupational health and wellbeing solutions, we work with organisations across a wide range of industries to support the physical and mental health of their employees.

We have a new and exciting opportunity for an experienced Resource Planner to join our Mobile Units team. Working as part of the central functions team you will be used to working in a fast paced, agile environment.

As a Resource Planner, you will be an integral part of a team to coordinate escalated cases returned by our screening staffs including liaising with our case management and clinical teams and updating records in accordance with the escalation outcome and scheduling of any actions.

Key Responsibilities

• Working within a team to identify and plan efficient service delivery on a national scale, ensuring site visits and schedules are planned to optimal utilisation, in turn ensuring best value to our customer’s needs
• Allocation of resources (People and Equipment) within our team scheduling portal
• Supporting our customers via phone and email – planning site visits and preparation of visit schedules for our customers completion.
• Liaising with customer coordinators and their employees, monitoring the completion of schedules and escalating where those are not filling to expected levels.
• Collation of information for handover to our national screening staff
• Compilation of regular attendance & activity reports to meet client requirements
• Assisting with raising monthly invoice requisitions

What we are looking for

To be considered for this role, you must have good organisational skills with the ability to prioritise tasks effectively, alongside excellent attention to detail to ensure accuracy in your work. Strong teamwork skills are essential, as is the ability to collaborate well with others. Proficiency in IT, including the use of database systems, Microsoft Outlook, Word, and some familiarity with Excel, is required. Additionally, strong verbal and written communication skills are important to interact professionally with colleagues and customers. The role also demands someone with initiative and a proactive approach, who is willing to take an active role in their own development. Previous experience in customer service is essential, as is the ability to provide a high level of support and ensure customer satisfaction. 

Hours

The role is full-time 37.5 hours per week, 7.5hours per day, where you will be expected to work during the core hours between 8.00am and 6.00pm Monday to Friday.

Location

In this role you will be working from home. You must ensure you have space to work from home and a strong internet connection.

Remote Working Disclaimer

Please note we are only able to accept applications for those who reside in the UK for this remote vacancy.

Working overseas is not permitted and all applicants must ensure they are able to legally work and reside in the UK during standard working hours.

 
Any applications from individuals who are not able to meet these requirements will unfortunately not be considered.

Salary

The salary for this role is set at £24,000K per annum.

Company Benefits

We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. Our current benefits package is:
•    Competitive annual salary dependent on qualifications and experience
•    Contributory pension scheme up to 6%
•    Life assurance
•    Starting on 25 days annual leave plus bank holidays, increasing with length of service
•    Have a day off for your Birthday (non-contractual benefit)
•    Discounted gym membership
•    Cycle to work scheme
•    Health cashback plan

About Health Partners

Health Partners are committed to transforming the way health and wellbeing services are delivered in the UK. As one of the UK’s leading providers of occupational health and wellbeing solutions, we work with organisations across a wide range of industries to support the physical and mental health of their employees. Our mission is simple: to empower people to lead healthier, happier, and more productive lives.
With a strong focus on innovation and excellence, Health Partners combines clinical expertise with a personal, compassionate approach. Our multidisciplinary team of healthcare professionals, including occupational health advisors, physicians, physiotherapists, and counsellors, delivers tailored, evidence-based solutions designed to meet the unique needs of our clients and their workforce.
We pride ourselves on fostering long-term partnerships built on trust, professionalism, and results. Whether it’s through workplace health assessments, proactive wellbeing initiatives, or mental health support, Health Partners is dedicated to making a real difference.
At the heart of Health Partners is a culture of collaboration and continuous improvement. We believe in investing in our people and providing opportunities for growth, ensuring that our employees feel valued and inspired to deliver their best. By joining Health Partners, you’ll become part of a dynamic team that’s passionate about driving positive change in the workplace and beyond.
If you’re ready to make a meaningful impact in the field of health and wellbeing, we’d love to hear from you. Together, we can build healthier futures.

Application Process

To apply, scroll down and click ‘Apply Now’ or go to ‘Candidate Login’ at the top of this page. 
To discuss the role please contact the team at jobs@healthpartnersgroup.com
We look forward to receiving your application and joining our team!

Diversity & Inclusion Statement

Health Partners are a proud member of the Disability Confident employer scheme

Health Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you.

We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome applications from all backgrounds.

Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone – regardless of difference.

To apply, click ‘Apply Now’ and you’ll be able to upload your profile/CV from there. If you require an alternative method of applying or would like to discuss this role further, please send an email to jobs@healthpartnersgroup.com

We look forward to you joining our team!