Clinical Operations Manager (Occupational Health) - Homebased (1336)

About Health Partners

Health Partners Group is a UK leading provider of comprehensive health and wellness services, dedicated to fostering healthier, more productive workforces across a variety of sectors. Our expertise spans mental health support, neurodiversity, physiotherapy, overall wellbeing, and absence management, currently benefiting the health of over 2.5 million client employees nationwide. We work collaboratively with businesses in various areas such as construction, retail, manufacturing, local government, and blue light services, by combining expert advice and clinical services to tailor solutions that meet the unique demands of each industry and contribute to the long-term success of the organisations we work with.

Role Outline

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We are seeking an experienced and dynamic Clinical Operations Manager to join our team, the successful candidate will provide outstanding clinical leadership to our clinical staff and ensure that our services are delivered with the highest standard of clinical governance. 

This is a homebased role with travel to sites when required, the position is for 3 days a week.

Key Responsibilities:

• Lead and inspire a team of clinical staff, ensuring they are well-trained, qualified, and motivated to deliver exceptional care to our customers.
• Maintain and enhance clinical governance within your contracts, ensuring alignment with the HP Clinical Governance Board's framework.
• Conduct regular clinical competency reviews, audit clinical work according to HP policy, and perform annual reviews and end of probation meetings.
• Ensure compliance with company processes, Department of Health guidelines, Health & Safety legislation, and company accreditations such as SEQOHS.
• Accurately capture and manage data in line with contract requirements to facilitate the creation of Management Information (MI) reports, Key Performance Indicator (KPI) reports, and customer satisfaction surveys.
• Utilise Management Information to enhance the profile of our services, promote effective health surveillance, bolster customer relationships, and continuously improve our clinical service quality.
• Coordinate all clinical aspects of the contract renewal process, engaging with relevant resources to ensure seamless renewals and customer retention.

Qualifications:

• Registered General Nurse
• OH qualification
• Previous management experience
• A healthcare professional with a relevant clinical qualification and managerial experience in a healthcare setting.
• Proven leadership skills and the ability to manage a diverse team of clinical professionals.
• Strong knowledge of clinical governance, quality assurance, and compliance with healthcare regulations.
• Excellent communication, organisational, and problem-solving skills.
• Proficiency in data management and analysis, with an ability to utilise information to drive service improvement.
• Commitment to continuous professional development for oneself and the team.
• IT literate

Remote Working Disclaimer

Please note we are only able to accept applications for those who reside in the UK for this remote vacancy.

Working overseas is not permitted and all applicants must ensure they are able to legally work and reside in the UK during standard working hours. 
Any applications from individuals who are not able to meet these requirements will unfortunately not be considered.

Education & Qualifications

Salary

We are offering a competitive salary for this role.

Company Benefits

One of the best things about joining Health Partners is our rewards package. We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary dependent on qualifications and experience
• Contributory pension scheme up to 6%
• Life assurance
• Starting on 25 days annual leave plus bank holidays, increasing with length of service (Pro Rata)
• Discounted gym membership
• Cycle to work scheme
• Access to Vitality Health

Diversity & Inclusion Statement

Health Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you.

We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome applications from all backgrounds.

Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone – regardless of difference.

To apply, click ‘Apply Now’ and you’ll be able to upload your profile/CV from there. If you require an alternative method of applying or would like to discuss this role further, please send an email to jobs@healthpartnersgroup.com

We look forward to you joining our team!

Recruiter

For further information on this role contact Rachel at Recruitment@healthpartners.uk.com