Clinic Booking Administrator (1487)

About Health Partners

Health Partners Group is a UK leading provider of comprehensive health and wellness services, dedicated to fostering healthier, more productive workforces across a variety of sectors. Our expertise spans mental health support, neurodiversity, physiotherapy, overall wellbeing, and absence management, currently benefiting the health of over 2.5 million client employees nationwide. We work collaboratively with businesses in various areas such as construction, retail, manufacturing, local government, and blue light services, by combining expert advice and clinical services to tailor solutions that meet the unique demands of each industry and contribute to the long-term success of the organisations we work with.

Role Outline

We have a new and exciting opportunity for an experienced Clinic Booking Administrator to join our administrative team. Working as part of the central functions team you will be used to working in a fast paced, agile environment where you will be responsible for the organisation and arranging of assigned vaccination clinics for our hospital sites.

What you'll be doing:

•    Arranging on-site vaccination clinics at multiple client sites.

•    Responsible for agreeing dates & times of clinics with client sites and clinicians or partners/ suppliers.

•    Ensuring process is followed to organise on-site clinics (this includes confirmation of a room booking, confirmation of pharmacy stock levels, making vaccine orders if required and sharing appointment lists with appropriate stakeholders).

•    Liaising with clients, their employees, internal staff and partners/ suppliers via email 

•    Appointment booking – using internal or external systems. 

•    Maintaining contact with client sites and clients to ensure they have up to date information regarding clinics due to take place. 

•    Completion of attendance information. 

•    Escalating issues/ feedback to relevant colleagues.

•    Working within company/client to ensure SLAs are met.
 

This role requires time management, teamwork, project completion, and project management abilities.

• You must show incredible organisational skills, clear communication with their team, external contacts and management.
• You must also be able to use initiative and problem solve on a daily basis.

This is a full-time role, 37.5 hours per week, Monday - Friday, 7.5 hours per day working between the hours of 08.30am – 5.30pm.

This is a fully remote position, offering a set salary of £24,000 per annum.

Remote Working Disclaimer

Please note we are only able to accept applications for those who reside in the UK for this remote vacancy.

Working overseas is not permitted and all applicants must ensure they are able to legally work and reside in the UK during standard working hours. 
Any applications from individuals who are not able to meet these requirements will unfortunately not be considered.

Salary

The set salary for this role is £24,000 per annum

Company Benefits

One of the best things about joining Health Partners is our rewards package. We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

Competitive annual salary dependent on qualifications and experience
Contributory pension scheme up to 6%
Life assurance
Starting on 25 days annual leave plus bank holidays, increasing with length of service
Discounted gym membership
Cycle to work scheme

Diversity & Inclusion Statement

Health Partners are a proud member of the Disability Confident employer scheme

Health Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you.

We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome applications from all backgrounds.

Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone – regardless of difference.

To apply, click ‘Apply Now’ and you’ll be able to upload your profile/CV from there. If you require an alternative method of applying or would like to discuss this role further, please send an email to jobs@healthpartnersgroup.com

We look forward to you joining our team!

Recruiter

To discuss this role please contact Jade.wakefield@healthpartners.uk.com