Receptionist (1557)

Role Outline

Health Partners is one of the UK’s leading providers of occupational health and wellbeing solutions, we work with organisations across a wide range of industries to support the physical and mental health of their employees.

We are excited to recruit an experienced, friendly, and professional Receptionist to join the team at Jaguar Land Rover. Acting as the first point of contact for visitors both face-to-face and via telephone, the chosen candidate will play a key role in ensuring the smooth operation of the Centre. You will be responsible for managing the reception area, coordinating team diaries, and carrying out various administrative and support duties. This is an excellent opportunity to support JLR’s ground-breaking Centres for Wellbeing initiative, which focuses on the three wellbeing pillars: Mind, Body, and Life.

Key Responsibilities

• Often being the first point of contact for the service. Excellent customer service skills are required to help support the trial blazing project.
• Taking meeting notes and producing minutes e.g. Team Management Meeting
• Use of multiple databases and internet systems for recording of statistics
• To have a genuine interest in Health and Wellbeing
• Managing clinician diaries and supporting the smooth running of the Centre for Wellbeing
• Manage the reception desk, greeting and signing in visitors attending on-site clinics and client visits. Ensure visitors are informed of Health and Safety regulations.
• Answer reception calls, transferring to relevant colleagues or departments, or taking messages and emailing them to the appropriate person.
• Provide support for on-site health promotion activities.
• Support with typing, creating PowerPoint presentations, scanning, and printing.
• Carry out general administration duties to support the team.

What we are looking for

The ideal candidate will possess strong administrative skills, with prior experience and excellent IT proficiency, including the use of database systems, Word, Excel, PowerPoint, and Outlook. You should have a minimum of 5 GCSEs and demonstrate great attention to detail, the ability to prioritise a busy schedule, and the capability to work independently. Strong customer service and interpersonal skills are essential, as the role involves regular interaction with clients and health professionals. The ability to communicate effectively at all levels and to maintain discretion when handling confidential medical matters is key.

We are looking for someone self-motivated, flexible, and with a keen interest in health and wellbeing, who enjoys working collaboratively as part of a team.

Join us in making a lasting impact on the health and happiness of the JLR family!

Hours

This is a full-time, on-site position based in Solihull, where the chosen candidate will work 37.5 hours per week, Monday to Friday, between the hours of 8am to 6pm.

Location

Jaguar Land Rover’s Solihull Centre for Wellbeing - Midlands

Salary

The salary for this role is £24,000K per annum.

Company Benefits

We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. Our current benefits package is:

• Competitive annual salary dependent on qualifications and experience
• Contributory pension scheme up to 6%
• Life assurance
• Starting on 25 days annual leave plus bank holidays, increasing with length of service
• Have a day off for your Birthday (non-contractual benefit)
• Discounted gym membership
• Cycle to work scheme
• Health cashback plan

About Health Partners

Health Partners are committed to transforming the way health and wellbeing services are delivered in the UK. As one of the UK’s leading providers of occupational health and wellbeing solutions, we work with organisations across a wide range of industries to support the physical and mental health of their employees. Our mission is simple: to empower people to lead healthier, happier, and more productive lives.

With a strong focus on innovation and excellence, Health Partners combines clinical expertise with a personal, compassionate approach. Our multidisciplinary team of healthcare professionals, including occupational health advisors, physicians, physiotherapists, and counsellors, delivers tailored, evidence-based solutions designed to meet the unique needs of our clients and their workforce.

We pride ourselves on fostering long-term partnerships built on trust, professionalism, and results. Whether it’s through workplace health assessments, proactive wellbeing initiatives, or mental health support, Health Partners is dedicated to making a real difference.

At the heart of Health Partners is a culture of collaboration and continuous improvement. We believe in investing in our people and providing opportunities for growth, ensuring that our employees feel valued and inspired to deliver their best. By joining Health Partners, you’ll become part of a dynamic team that’s passionate about driving positive change in the workplace and beyond.

If you’re ready to make a meaningful impact in the field of health and wellbeing, we’d love to hear from you. Together, we can build healthier futures.

Application Process

To apply, scroll down and click ‘Apply Now’ or go to ‘Candidate Login’ at the top of this page.

To discuss the role please contact the team at jobs@healthpartnersgroup.com

We look forward to receiving your application and joining our team!

Diversity & Inclusion Statement

Health Partners are a proud member of the Disability Confident employer scheme.

Health Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you.

We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome applications from all backgrounds.

Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone – regardless of difference.