Occupational Health Administrator - Devonport (1409)

Role Outline

Role Outline

Health Partners is one of the UK’s leading providers of occupational health and wellbeing solutions, we work with organisations across a wide range of industries to support the physical and mental health of their employees.

We are seeking an exceptional Occupational Health Administrator to join our dynamic team in Plymoyuth.

As the first point of contact for the workforce accessing occupational health services, you will play a vital role in delivering outstanding customer service and providing comprehensive reception and administrative support.

You will ensure the smooth operation of the Occupational Health (OH) Service by supporting clinical staff, coordinating appointments, and maintaining strict confidentiality. This is a fast-paced and rewarding role, requiring excellent organisational skills, attention to detail, and the ability to interact compassionately with individuals from diverse backgrounds. 

Key Responsibilities

• Provide on-site administrative support to the Occupational Health (OH) Clinical Team, ensuring the successful running of the OH service.
• Deliver face-to-face reception services for the workforce and clients during the OH department's opening hours.
• Manage telephone and email queries, providing accurate information while maintaining strict confidentiality.
• Support the Occupational Health Team, including the operations manager, doctors, nurses, and other healthcare professionals, with a variety of administrative tasks.
• Coordinate and maintain the diaries for clinical staff to ensure efficient scheduling.
• Utilise bespoke medical appointment and booking systems effectively, demonstrating excellent IT skills.
• Order required consumables, manage stock levels, and oversee the calibration and maintenance schedule of equipment.
• Handle confidential information with discretion and in compliance with GDPR and other relevant regulations.

What We Are Looking For

The ideal candidate will have proven experience as a receptionist or administrator, preferably within a medical or healthcare setting such as GP surgeries or similar environments. You must possess excellent communication and interpersonal skills, with the ability to interact compassionately with a diverse range of individuals.

Strong organisational and multitasking abilities are essential, as is the ability to remain focused in a fast-paced and dynamic environment. IT competency, including proficiency in MS Office, Teams, and healthcare management systems, is required, along with good numeracy skills. Above all, you must demonstrate a commitment to maintaining confidentiality and exercising discretion at all times. This is an excellent opportunity for a skilled administrator to contribute to a vital healthcare service in a supportive and professional setting.

This role is based on a secured site and is subject to satisfactory security clearance. Applicants must hold a UK passport and have been resident in the UK continuously for the last 3 years.

If you possess these qualities and are eager to contribute to a supportive team, we encourage you to apply!

Hours

We are happy to consider both full time and part time positions for this role. Up to 37.5 hours a week, Monday to Friday between the hours of 8am and 6pm. Some homebased working could be considered at the managers discression. 

Location

Hybrid - Onsite in Devonport, Plymouth. 

There is no parking onsite, but is parking within the town within walking distance.

Salary

The salary for this role is £24,000 per annum FTE. 

Company Benefits

We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. Our current benefits package is:

• Competitive annual salary dependent on qualifications and experience
• Contributory pension scheme up to 6%
• Life assurance
• Starting on 25 days annual leave plus bank holidays, increasing with length of service
• Have a day off for your Birthday (non-contractual benefit)
• Discounted gym membership
• Cycle to work scheme
• Health cashback plan

About Health Partners

Health Partners are committed to transforming the way health and wellbeing services are delivered in the UK. As one of the UK’s leading providers of occupational health and wellbeing solutions, we work with organisations across a wide range of industries to support the physical and mental health of their employees. Our mission is simple: to empower people to lead healthier, happier, and more productive lives.

With a strong focus on innovation and excellence, Health Partners combines clinical expertise with a personal, compassionate approach. Our multidisciplinary team of healthcare professionals, including occupational health advisors, physicians, physiotherapists, and counsellors, delivers tailored, evidence-based solutions designed to meet the unique needs of our clients and their workforce.

We pride ourselves on fostering long-term partnerships built on trust, professionalism, and results. Whether it’s through workplace health assessments, proactive wellbeing initiatives, or mental health support, Health Partners is dedicated to making a real difference.

At the heart of Health Partners is a culture of collaboration and continuous improvement. We believe in investing in our people and providing opportunities for growth, ensuring that our employees feel valued and inspired to deliver their best. By joining Health Partners, you’ll become part of a dynamic team that’s passionate about driving positive change in the workplace and beyond.

If you’re ready to make a meaningful impact in the field of health and wellbeing, we’d love to hear from you. Together, we can build healthier futures.

Application Process

To apply, scroll down and click ‘Apply Now’ or go to ‘Candidate Login’ at the top of this page.

To discuss the role please contact the team at jobs@healthpartnersgroup.com

We look forward to receiving your application and joining our team!

Diversity & Inclusion Statement

Health Partners are a proud member of the Disability Confident employer scheme.

Health Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you.

We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome applications from all backgrounds.

Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone – regardless of difference.