Occupational Health Administrator (1409)

About Health Partners

Health Partners Group is a UK leading provider of comprehensive health and wellness services, dedicated to fostering healthier, more productive workforces across a variety of sectors. Our expertise spans mental health support, neurodiversity, physiotherapy, overall wellbeing, and absence management, currently benefiting the health of over 2.5 million client employees nationwide. We work collaboratively with businesses in various areas such as construction, retail, manufacturing, local government, and blue light services, by combining expert advice and clinical services to tailor solutions that meet the unique demands of each industry and contribute to the long-term success of the organisations we work with.

Role Outline

Are you an organised individual with a passion for promoting health in the workplace? Do you thrive in an environment where your attention to detail and administrative skills can truly make a difference? We are seeking an exceptional Occupational Health Administrator to join our dynamic team in the heart of Devonport, Plymouth, on a full-time (37.5 hours per week) basis.

As the first point of contact for the workforce accessing occupational health, you will play a critical role in delivering exceptional customer service and providing comprehensive reception and administrative support to ensure the smooth operation of the Service including:

• Providing on-site administrative support to the Occupational Health (OH) Clinical Team based at Devonport Royal Dockyard by performing all aspects of administration work required to ensure successful running of the OH service.
• You will provide a face-to-face reception service to the workforce and our clients during the OH department's opening hours (Monday to Friday - 7:30 AM to 4:00 PM).
• You will be responsible for managing telephone and e-mail queries, seeking out and providing accurate information whilst maintaining strict confidentiality.
• You will support an Occupational Health Team including operations manager, doctors, nurses, and other healthcare professionals with administrative tasks.
• You will be responsible for co-ordinating and maintaining the diaries for the clinical staff. 
• You will have excellent IT skills to be able to use a bespoke medical appointment and booking system.
• You will order any required consumables and manage stock levels, and support the calibration and maintenance schedule of equipment.
• You will be familiar with handling confidential information with discretion and in accordance with GDPR and other relevant regulations.

Essential Skills and Qualifications:

• Proven experience as a receptionist or administrator, preferably within a medical or healthcare setting (e.g. GP surgeries or similar).
• Excellent communication and interpersonal skills, with the ability to interact compassionately with individuals from diverse backgrounds.
• Strong organisational and multitasking abilities, with the ability to remain focused in a fast-paced, dynamic environments.
• IT competency and proficiency in MS Office suite and Teams, and have experience with healthcare management systems.
• Good numeracy skills.
• Ability to maintain confidentiality and exercise discretion.
• GCSEs (or equivalent) including English and Mathematics.

Please note, this role is full time on-site at our client's site, Monday to Friday. The working hours are between 7.30am to 4pm (Monday to Thursday), and between 7.30am to 2.45pm (Fridays), with a 45 minute lunch break each day.

Salary

We are offering a salary of £22,503 for this position, depending on qualifications and experience.

Company Benefits

One of the best things about joining Health Partners is our rewards package. We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary dependent on qualifications and experience
• Contributory pension scheme up to 6%
• Life assurance
• Starting on 25 days annual leave plus bank holidays, increasing with length of service
• Birthday leave
• Discounted gym membership
• Cycle to work scheme
• Access to Vitality Health
• Health cashback scheme

Diversity & Inclusion Statement

Health Partners are a proud member of the Disability Confident employer scheme

Health Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you.

We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome applications from all backgrounds.

Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone – regardless of difference.

To apply, click ‘Apply Now’ and you’ll be able to upload your profile/CV from there. If you require an alternative method of applying or would like to discuss this role further, please send an email to jobs@healthpartnersgroup.com

We look forward to you joining our team!

Recruiter

For more information, please contact Jade at Jade.Wakefield@healthpartners.uk.com